No matter what kind of business you have we can learn from Zappo's success. Boomers more than the younger generation understand customer satisfaction and the commitment it takes. We understand it is about people interfacing with people...not people interfacing with devices.
Click HERE to read this article is a great reminder of what we can do to add exceptional service to our business. Why? Because we care.
Be the Difference,
Richard
No comments:
Post a Comment